The AI answering service that talks back, not just records
When you cannot pick up the phone, SmartestVoice answers for you, resolves questions, takes messages and books appointments, in natural Greek, 24 hours a day.
When you cannot pick up the phone, SmartestVoice answers for you, resolves questions, takes messages and books appointments, in natural Greek, 24 hours a day.
24/7
Coverage across calls, web chat and WhatsApp
75€
Starting price per month + VAT
14 days
Free trial, no credit card
What SmartestVoice's AI answering service does
Answers for you
It picks up every call you cannot take, whether you are busy, out of hours or on holiday.
No more messages after the beep
Callers are served on the spot, without having to leave a message and wait for you to call back.
Books appointments
It works against your real calendar and offers free slots, with no double bookings.
Answers common questions
Hours, prices, address, availability: it answers automatically from the details you give it.
Spots the urgent calls
Urgent calls are flagged and forwarded to you, so you never miss what matters.
A summary of every call
Every call is logged with a summary in your dashboard, so you know what the customer wanted before you call back.
What is an AI answering service?
An AI answering service is an answering machine powered by artificial intelligence. Instead of playing a pre-recorded greeting and waiting for the beep, it talks to the caller, understands what they need and acts on it.
So a customer who calls while you are with a client, outside opening hours or when the line is busy does not reach a voicemail nobody may ever hear. They are served there and then: they get information, book an appointment or leave a clear request that you will see organised in your dashboard.
SmartestVoice speaks natural Greek, answers your business's common questions (hours, prices, address) and passes urgent calls to you. Calls reach it usually through call forwarding, and we help you set it up.
For every industry
See how the AI answering service adapts to your sector.
AI answering service or classic answering machine?
The difference between a recording and a real conversation.
| Classic answering machine | SmartestVoice AI | |
|---|---|---|
| Response | Pre-recorded greeting | Live conversation |
| Appointments | Message only, you call back later | Books straight into your calendar |
| Common questions | Does not answer | Answers hours, prices, address |
| Urgent calls | Wait until you hear the message | Flagged and forwarded immediately |
| Summary | A recording to listen to | A written summary in your dashboard |
How to get started
Set your instructions
Tell us your hours, services, prices and how you want each type of call handled.
Set up call forwarding
Forward the calls you do not answer to the AI answering service, for example when you are busy or out of hours. We help you set it up.
See the results
Every call, message and appointment shows up in your dashboard, with a summary.
What a call with the AI answering service sounds like
An example of an urgent out of hours call for a plumbing firm. Real conversations depend on the instructions you set.
Customer
Good evening, I have a leak in my bathroom and need a plumber today.
AI answering service
Good evening, you've reached the plumbing firm. I'm the digital assistant and the call is recorded. I'm sorry to hear that, I'll mark it as urgent. Which area are you in?
Customer
Pangrati.
AI answering service
Could I have the address and a contact number?
Customer
Yes, and the number is the one I'm calling from.
AI answering service
Thank you. Your request is logged as urgent and the person in charge will be told straight away so they can call you.
Illustrative example, not a real customer call.
Hear how the AI voice sounds
Every voice speaks both Greek and English. Play any sample below, your assistant can use any of them.
Simple pricing, no surprises.
14 day free trial on every plan. No credit card required.
Starter
For small teams getting started.
+ €100 one-time setup fee
Includes 100 minutes of calls a month
- 3 phone lines
- 24/7 AI phone assistant
- Appointment scheduling
- Email, Viber and WhatsApp notifications
- Email support
Pro
For growing teams with multiple lines.
+ €100 one-time setup fee
Includes 200 minutes of calls a month
- Everything in Starter
- 5 phone lines
- Personalised online booking page
- Integrations included
- Custom call flows
- Priority support
Scale
For busy businesses with a high call volume.
+ €100 one-time setup fee
Includes 400 minutes of calls a month
- Everything in Pro
- 10 phone lines
- Multi-location support
- Dedicated account manager
Enterprise
For multi-location teams with custom needs.
Unlimited minutes of calls
- Everything in Scale
- As many phone lines as you need
- Dedicated onboarding
- Custom integrations & SLA
Refer a business, get a month free
For every business you refer that becomes a customer, you get 1 month free on the plan they choose. If they take Pro, you get 1 month of Pro free, even on Starter.
Data and security
Customer data is encrypted in transit and at rest. At the start of every call the assistant says it is an AI and that the call is recorded. See the Data Processing Agreement, the AI policy and the privacy policy.
AI answering service and secretary by city
AI answering service FAQ
What is an AI answering service?
It is an answering machine powered by artificial intelligence. It answers your business calls, talks to the customer, takes messages and books appointments.
How is it different from my mobile or carrier voicemail?
Carrier voicemail records a message. An AI answering service holds a conversation, answers questions and completes actions such as booking an appointment.
How do calls reach the AI answering service?
We help you set it up, usually through call forwarding to the AI assistant's number, and most businesses are ready within a week.
Does it speak Greek?
Yes. It speaks natural Greek, and also English and dozens more languages.
How much does it cost?
Starter is 75€ a month + VAT (100 call minutes, 3 phone lines), Pro is 129€ (200 minutes, 5 lines and a personalised online booking page) and Scale is 229€ (400 minutes, 10 lines). Starter, Pro and Scale have a one off 100€ setup fee. There is also an Enterprise plan on request. Every plan starts with a 14 day free trial, no credit card needed.
What if a call is urgent?
You decide what counts as urgent. Urgent calls are flagged and passed to you, together with the context of the conversation.
What if it does not know the answer?
It passes harder calls to your team with the full history of the conversation, or logs the request for you to handle.
What about personal data?
Customer data is encrypted in transit and at rest. At the start of every call the assistant says it is an AI and that the call is recorded.
Can I try it before I pay?
Yes. The free 14 day trial, with no credit card, lets you see how it handles your own customers.
Never miss another call
Try SmartestVoice's AI answering service free for 14 days.