AI lead qualification by outbound call
The AI phones contacts who asked to hear from you, asks your qualifying questions and gives your team a ranked list of the people worth calling first.
The AI phones contacts who asked to hear from you, asks your qualifying questions and gives your team a ranked list of the people worth calling first.
Qualify every enquiry before your team picks up the phone
Most sales teams receive more enquiries than they can call promptly. The promising leads and the ones that will never buy sit in the same list, and the first call is spent finding out which is which.
An AI voice agent makes that first call. It asks every contact the same questions, records the answers against your criteria and marks the outcome, so your team starts with people who match your ideal customer.
How lead qualification calls work
Load your contacts and criteria
You provide the list of people who agreed to be called and write the questions that decide whether a lead is a fit.
The AI calls and asks
It introduces itself as a digital assistant, explains why it is calling and asks your questions in a natural conversation.
You get scored results
Each lead ends with a summary and an outcome: qualified, call back later, not a fit or no answer. Qualified leads are marked for your team to phone.
What the AI can ask to qualify a lead
You write the questions. These are the areas a qualification call usually covers.
Need
What the person is looking for and why they enquired.
Timing
When they want to start or make a decision.
Budget
Whether their price range matches what you offer.
Decision maker
Whether they decide alone or with someone else.
Location
Whether they are in an area you serve.
Best time to call back
When your team should phone the lead.
A qualification call, word for word
An example of a follow-up call after a web enquiry. What is said on a real call follows the script you write.
AI agent
Good afternoon, I'm the digital assistant of Aegean Solar and the call is recorded. Am I speaking with Mr Ioannou?
Contact
Yes.
AI agent
You asked on our website about solar panels for your home. Do you have two minutes for a few questions?
Contact
Yes, go ahead.
AI agent
Is the property yours, and roughly how large is it?
Contact
I own it, around 120 square metres.
AI agent
Thank you. Are you planning to install within three months, or later?
Contact
Within three months, ideally.
AI agent
Noted. An adviser will phone you to discuss options. Is the morning a good time?
Contact
Morning is fine.
AI agent
Thank you, Mr Ioannou. Have a good day.
Sample dialogue written for this page.
Faster first contact
New enquiries are called while the person is still interested, not on the next working day.
Comparable scores
Every lead is asked the same questions, so answers can be compared fairly.
Best leads first
Your team sees who is ready to talk and phones them before the rest.
Built around GDPR and Greek telecom rules
Law 3471/2006 requires the prior express consent of the person for automated calls, so you load only contacts who have agreed to be called and keep the proof. As the business making the calls, you remain responsible for that consent. The agent opens every call by saying that it is an AI, as Article 50 of the EU AI Act requires, and states who is calling and why. Recording is announced separately. If someone objects, the agent stops and records the request so you can remove them from your list. The agent records and summarises answers and does not make decisions about people. Call data is encrypted in transit and at rest. The Data Processing Agreement, the AI policy and the privacy policy set out the full terms.
Questions about outbound qualification calls
Who can the AI call?
Only people who have agreed to be contacted by phone, for example someone who left an enquiry. Calling purchased or scraped lists is not allowed, and automated calls without the recipient's prior express consent are not permitted in Greece (Article 11(1) of Law 3471/2006).
Does the AI say it is an AI?
Yes. At the start of the call it introduces itself as a digital assistant and says that the call is recorded.
What counts as a qualified lead?
You decide. You write the criteria, such as need, timing and budget, and the agent marks each lead against them.
What happens if nobody answers?
The call is logged as unanswered, so your team can see who still needs to be contacted.
Can someone ask not to be called again?
Yes. If a person says they do not want further calls, the agent records it so they can be removed from your list.
Other voice chat use cases
AI Phone Customer Service
Answers customer requests by phone, around the clock
Appointments and FAQs
Book, reschedule, and answer common questions on the call
AI Secretary
Screens calls, takes messages, and manages your calendar
AI Answering Machine
Replaces voicemail with a live conversation instead
Automated Reminders
Phone reminders for appointments, payments and renewals
AI Field Service Assistant
Books jobs and answers calls while your team is on site
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