Use case

An AI Field Service Assistant for trades on the move

Plumbers and electricians can't answer the phone mid-job. Our AI takes the call, books it into your schedule, and briefs your technician before they arrive.

How the AI Field Service Assistant works

1

Takes the call while you're on the tools

Customers get an answer even when every technician is out on a job.

2

Books the job into your schedule

New call-outs are added directly to your calendar, with the details your technician needs to prepare.

3

Briefs the technician

Your team arrives already knowing the issue, the address, and any notes the customer gave.

Never miss a call-out

Every enquiry gets answered even when your whole team is out on jobs.

Jobs booked straight in

New jobs land directly in your schedule, with the details your technician needs.

Fewer wasted trips

Callers describe the issue upfront, so technicians arrive prepared with the right parts.

Frequently asked questions

Does it work for any trade?

Yes, plumbers, electricians, HVAC engineers and other field teams all use it the same way.

Can it handle emergency call-outs?

Yes, you can set rules so urgent jobs get flagged and prioritised differently from routine bookings.

What happens if a job needs more detail than the AI can capture?

It takes down what it can and flags the job for a callback, so nothing gets missed.

Want the full picture? Never miss a call again.