Use case

An AI Chatbot built for WhatsApp

Meet customers where they already message you. Our AI answers questions, takes bookings, and shares updates directly inside WhatsApp, no app download required.

How the WhatsApp Chatbot works

1

Connects to your WhatsApp Business number

Customers message the number they already have saved, nothing new to set up on their side.

2

Answers and books in the chat

Questions get answered and appointments get booked without ever leaving WhatsApp.

3

Sends rich updates

Confirmations, reminders, and images go out automatically, not just plain text replies.

Where customers already are

No new app to install, customers just message the number they already know.

Rich, two-way replies

Send booking confirmations, images, and quick replies, not just plain text.

One inbox for everything

WhatsApp conversations land in the same place as your other channels.

Frequently asked questions

Do customers need to install anything?

No, they just message your existing WhatsApp number as normal.

Can it send booking confirmations and reminders?

Yes, confirmations, reminders, and updates are sent automatically inside the same chat.

Does this replace our other channels?

No, it works alongside your voice and web chat channels, all landing in the same inbox.

Want the full picture? Never lose a customer across web chat, WhatsApp, or Viber.