Cyber Monday 2026: the date, and how to answer every call
Cyber Monday falls on Monday 30 November 2026, three days after Black Friday. It is the day online shops focus on, and it brings calls about orders, deliveries and payments. Here is how to be ready.
When is Cyber Monday 2026?
Cyber Monday is the Monday after Thanksgiving in the United States. In 2026 Thanksgiving is on Thursday 26 November, so Cyber Monday is on Monday 30 November.
Cyber Monday 2026
Monday, November 30, 2026
Three days after Black Friday
Black Friday is on Friday 27 November. For many shops, the weekend in between belongs to the same offer period.
The same date in Greece
Greek online shops and price comparison sites announce Cyber Monday on the same day as the United States.
Travel Tuesday follows
The next day, Tuesday 1 December, is Travel Tuesday, with offers focused on travel.
Cyber Monday and Black Friday: the differences
The two days are close in the calendar, but they are not the same.
| Criterion | Black Friday | Cyber Monday |
|---|---|---|
| Date in 2026 | Friday 27 November | Monday 30 November |
| Starting point | The day after US Thanksgiving | The Monday after Black Friday |
| Origin | Older, rooted in physical shops | Introduced in the United States in 2005 to promote online shopping |
| Main channel | Physical and online shops | Mainly online shops |
| A typical question | Is the item in stock at the shop? | When will my order arrive? |
Calls online shops get on Cyber Monday
Orders are placed on a screen, but customers still phone when something is unclear. These calls usually arrive together:
Delivery times
Customers ask when a discounted order will arrive. The assistant gives the delivery information you have set up.
Changing or cancelling an order
Requests are taken with the order number and passed to your team to act on.
Payments and invoices
Questions about payment methods and invoices are answered, and anything that needs a person is recorded for follow up.
Stock of discounted items
Callers check whether a promoted item is still available before they order.
The AI phone assistant answers several calls at the same time, so a busy day does not leave customers waiting in a queue.
The Black Friday offer runs until Cyber Monday
The reduced first month price on the Starter and Pro plans is valid until November 30, 2026. Prices exclude VAT.
See the offerCyber Monday 2026: common questions
When is Cyber Monday 2026?
Cyber Monday 2026 is on Monday 30 November, the Monday after Black Friday on 27 November.
What is the difference between Cyber Monday and Black Friday?
Black Friday follows US Thanksgiving and has long covered both physical and online shops. Cyber Monday is the following Monday and focuses on online shopping.
Is Cyber Monday on the same day in Greece?
Yes. Greek online shops use the same date as the United States.
What is Travel Tuesday?
Travel Tuesday is the Tuesday after Cyber Monday, on 1 December 2026, when travel companies publish their offers.
How does an AI phone assistant help on Cyber Monday?
It answers every call, 24/7, including questions about deliveries, orders and payments, and records the requests your team needs to handle.
Is the SmartestVoice offer valid on Cyber Monday?
Yes. The reduced first month price on Starter and Pro is valid until 30 November 2026.
Answer every Cyber Monday call
Book a free demo and have the assistant set up before 30 November.
Book a free demo