SmartestVoice vs Setmore
Setmore lets customers book themselves online, and its free plan is generous. SmartestVoice answers the calls from customers who would rather ring. Here is where each one helps, and what you pay.
Setmore lets customers book themselves online, and its free plan is generous. SmartestVoice answers the calls from customers who would rather ring. Here is where each one helps, and what you pay.
Pick by situation
Setmore fits if
- Your customers are happy to book through a link on your site or social pages
- You want a free calendar and booking page to start with
- You run a small team and need staff schedules in one place
SmartestVoice fits if
- Your customers phone first, and calls go unanswered while you work
- You want bookings taken at night and at weekends without a person on shift
- You want a single fixed monthly price for phone cover
- You want phone cover 24/7, with WhatsApp and web chat on the same assistant
Together they cover
- Online bookers through Setmore and phone callers through SmartestVoice
- Different habits among your customers, without turning either group away
Two ways a customer reaches your diary
Setmore is scheduling software. You publish a booking page, customers pick an open slot, and both sides get confirmations and reminders. It has a free plan and covers online booking and reminders.
SmartestVoice covers a different door. When someone phones, an AI answers in natural Greek, tells them your hours and services, takes a message or books a time. Customers who dislike forms and apps still get an answer, and you do not have to pick up while you are with someone else.
What each product is good at
Setmore
Scheduling and booking app
A branded online booking page, a calendar that syncs with your booking page, email and SMS reminders, payments, team collaboration, mobile apps and calendar sync with Google Calendar and Office 365 on the paid plan. It also lists 24 hour human support, even on the free plan.
SmartestVoice
AI phone secretary
Answers inbound calls in natural Greek at any hour, takes messages, books appointments and forwards urgent calls by your rules. It focuses on the phone and does not offer a calendar app, payments or reminders. It answers 24/7, and the same assistant also covers WhatsApp and web chat.
How one booking happens each way
Through Setmore
The customer opens your booking page, picks a service and an open time, and receives a confirmation by email. A reminder follows before the appointment.
Through SmartestVoice
The customer phones, tells the AI what they need and agrees a time. The AI books it into your calendar and confirms the details back to the caller.
What you decide
Which hours each channel can offer. If both feed different calendars, agree in advance how you keep availability consistent, for example by giving each channel its own set of hours.
Feature by feature
The two overlap on the idea of booking and little else.
Main purpose
- Setmore
- Online appointment scheduling
- SmartestVoice
- Answering your phone with an AI
How customers book
- Setmore
- Through your booking page
- SmartestVoice
- By calling your number
Booking page
- Setmore
- Branded page on every plan
- SmartestVoice
- Personalised page on the Pro plan
Answers phone calls
- Setmore
- Optional Live Receptionist add on with human receptionists, US only, in English and Spanish, $99 a month
- SmartestVoice
- Yes, in natural Greek
Reminders
- Setmore
- Email on the free plan, SMS on Pro (SMS availability varies by country)
- SmartestVoice
- Not offered
Payments
- Setmore
- Online and in person
- SmartestVoice
- Not included
Team scheduling
- Setmore
- Staff calendars and collaboration
- SmartestVoice
- Not a scheduling app
Calendar sync
- Setmore
- Two way sync on Pro
- SmartestVoice
- Books into your calendar
Free plan
- Setmore
- Yes, up to 4 users
- SmartestVoice
- 14 day free trial
Support
- Setmore
- 24 hour human support listed
- SmartestVoice
- Onboarding with our team
Greek language
- Setmore
- Booking page in Greek; account interface in English, French, Spanish and Portuguese
- SmartestVoice
- Natural Greek on calls
Always on
- Setmore
- Booking page, with 24/7 human support listed
- SmartestVoice
- Every call answered 24/7, including nights and weekends
Channels and connections
- Setmore
- Booking page, email and SMS reminders, Google Calendar and Office 365 sync on Pro, and 20+ app integrations
- SmartestVoice
- Phone cover 24/7, with WhatsApp and web chat alongside. Integrates with Google Calendar, Gmail, WhatsApp and Viber, and Pro gives you a personal booking page
Suited to
- Setmore
- Businesses that take appointments online
- SmartestVoice
- Any business that takes calls
What it costs
Setmore pricing
The free plan costs nothing and covers up to 4 users, unlimited appointments and a branded booking page. The Pro plan costs $5 per user a month on annual billing or $12 monthly, and adds two way calendar sync, SMS reminders, video appointments, deposits and API access. The pricing page does not say whether tax is included.
SmartestVoice pricing
Starter is €75 a month with 100 minutes and 3 phone lines, Pro is €129 with 200 minutes, 5 lines and a booking page, and Scale is €229 with 400 minutes and 10 lines. VAT is not included. There is a one time €100 setup fee, and the trial lasts 14 days with no card needed.
An honest comparison
They cost different things because they do different jobs. If you only need an online booking page, Setmore's free plan covers it. If missed calls are the problem, that is what SmartestVoice is for.
Setmore questions answered
Is Setmore free?
Its free plan is listed at $0 a month for up to 4 users, with unlimited appointments and a booking page. Paid features such as SMS reminders and calendar sync are on the Pro plan.
Do I need Setmore if I use SmartestVoice?
No. SmartestVoice books appointments by phone on its own. Some businesses add an online booking page as well, and Setmore is one option for that.
Can Setmore answer my phone?
Only through its optional Live Receptionist add on, where human receptionists answer calls. It is currently available only in the US, in English and Spanish, so businesses elsewhere still need someone, or an AI, to pick up.
Which should a new business start with?
If customers book online, start with the free Setmore plan. If customers phone, try SmartestVoice's free trial. You can start with whichever channel your customers already use.
Does Setmore work in Greek?
Yes for the booking page: Greek is among the booking page languages in its settings. The account interface itself is in English, French, Spanish or Portuguese.
Can I use both without double booking?
Yes, with a little planning. Decide which hours each channel offers or keep one calendar as the reference, then check availability after the first week.
What can SmartestVoice connect with?
It integrates with Google Calendar, Gmail, WhatsApp and Viber, and its assistant also covers web chat. It answers 24/7 next to whichever booking page you use, and the Pro plan has its own personal booking page.
Work out your own numbers
Cover the phone as well as the booking page
Try the AI secretary free for 14 days alongside whatever scheduling tool you use today.