SmartestVoice vs Doctoranytime
Doctoranytime helps patients discover a doctor and book online. SmartestVoice answers the phone at your practice when nobody is free to pick up. This page sets out what each one does, where each is strong, and when a doctor or clinic might choose one, the other or both.
Doctoranytime helps patients discover a doctor and book online. SmartestVoice answers the phone at your practice when nobody is free to pick up. This page sets out what each one does, where each is strong, and when a doctor or clinic might choose one, the other or both.
How each one helps your practice
Doctoranytime
Patient discovery and online booking
Doctoranytime gives each doctor a public profile that shows patient reviews and lets people book a visit online at any time of day. Its professional pages also describe an agenda, automatic reminders, management from your mobile and video consultations, with solutions for individual doctors, health and mental health professionals, and small clinics and medical centres.
SmartestVoice
Phone secretary for your own number
SmartestVoice picks up while you are with a patient, in theatre or away for the weekend. It explains your opening hours and services, takes a message or books an appointment, and then reports back to you. It does not list your practice anywhere and it is not a patient marketplace. It is on call 24/7, and the same assistant can take WhatsApp and web chat too.
A directory and a phone secretary are not the same thing
Doctoranytime is a digital health platform serving Greece, listing around 10,000 doctors and health professionals, where patients search for a doctor, read reviews from other patients and book an appointment online. It also offers an agenda for the practice, and video consultations. SmartestVoice is an AI phone secretary. It answers calls to your own number in natural Greek at any hour, takes a message, books a visit into your calendar and passes the details on to you.
The two meet at appointments, but they begin from different places. One starts with a patient searching online and the other with a patient ringing your surgery. Some practices need more of the first, some need more of the second, and many find that both channels are open at once. SmartestVoice does not diagnose or give medical advice, and urgent calls are passed on according to the rules you set.
Comparing the money side
Doctoranytime states that joining is free and that there is no commission on any appointment. Its cost depends on specialty, level of visibility and the services you choose, and the price is not published on its professional pages. SmartestVoice lists its plans openly.
Doctoranytime in practice
Registration costs nothing. The price is not published on its professional pages, so ask Doctoranytime which services fit your specialty, including extras such as SMS packages.
SmartestVoice in practice
Starter costs €75 a month for 100 minutes and 3 lines. Pro costs €129 for 200 minutes, 5 lines and a personalised online booking page. Scale costs €229 for 400 minutes and 10 lines. Prices exclude VAT, setup is a one time €100, and the 14 day free trial needs no credit card. Enterprise is available on request.
Making a fair comparison
These buy different results. A platform fee pays for being found, while a SmartestVoice plan pays for calls being answered. Compare each against the gap it fills: how many new patients you want, and how many calls you currently miss.
Feature by feature
Both can fill an appointment slot, but they work through different doors.
Type of service
- Doctoranytime
- Doctor search and online appointment platform
- SmartestVoice
- AI secretary for incoming phone calls
How patients reach you
- Doctoranytime
- Through your profile on the Doctoranytime site
- SmartestVoice
- By ringing your practice number, the one they already have
Patient discovery
- Doctoranytime
- Yes, a core function, with a public directory of doctors
- SmartestVoice
- No, it has no directory or profile listing
Patient reviews
- Doctoranytime
- Yes, shown on each doctor's profile
- SmartestVoice
- No reviews on SmartestVoice
Booking available at night
- Doctoranytime
- Yes, online booking runs 24 hours a day
- SmartestVoice
- Yes, calls are answered 24 hours a day
Spoken conversation
- Doctoranytime
- Patients book online through the platform
- SmartestVoice
- Yes, a natural Greek conversation with the caller
Messages for the doctor
- Doctoranytime
- Messaging with patients inside the platform
- SmartestVoice
- Yes, the details of every call are passed on to you
Video consultations
- Doctoranytime
- Offered on the platform
- SmartestVoice
- Not offered
Medical records
- Doctoranytime
- Not stated on its professional pages, so ask Doctoranytime
- SmartestVoice
- None, SmartestVoice keeps no medical records
Payments
- Doctoranytime
- Online payment processing is listed on its professional page
- SmartestVoice
- Not part of the service
Pricing model
- Doctoranytime
- Cost depends on specialty, visibility and services, no commission per appointment, price not published (N/A)
- SmartestVoice
- Fixed monthly plan from €75 plus VAT, plus a €100 one time setup fee
Channels and connections
- Doctoranytime
- Online booking, chat with patients, video consultations and automatic reminders
- SmartestVoice
- Phone 24/7, plus WhatsApp and web chat on one assistant. Connects to Gmail, Google Calendar, WhatsApp and Viber, with a personal booking page on the Pro plan
Who it suits
- Doctoranytime
- Doctors, therapists and clinics wanting more visibility
- SmartestVoice
- Any practice whose phone goes unanswered at busy times
Finding the right fit
SmartestVoice may suit you if
- Calls go unanswered while you are in consultation or the front desk is busy
- Your patients already have your number and prefer to speak to someone
- You want the details of each call passed on to you
- You want calls covered in the evening and at weekends without hiring more staff
- You want your phone answered 24/7, with the same assistant ready for WhatsApp and web chat
Doctoranytime may suit you if
- You want new patients to find your practice and read reviews before booking
- You like the idea of an online agenda with automatic reminders
- You also wish to offer video consultations
- You are comfortable with a price that is not published
Using both can work if
- Doctoranytime brings patients in and SmartestVoice handles those who prefer to ring
- Patients who found you online still call to ask a question or move a visit
- You want online and phone booking open together
Questions from doctors and clinics
Does SmartestVoice replace a doctor listing platform?
No. A listing platform helps patients discover you. SmartestVoice has no directory, no profile page for patients to search and no reviews. It deals with the calls that arrive at your own number.
Are the two tools compatible?
They operate separately, so a practice can use both. Because each can book appointments, decide which calendar is the single source of truth so the same slot is never offered twice.
Does SmartestVoice give patients medical advice?
No. It does not diagnose or advise. It answers questions about your hours and services, takes messages and books visits. Urgent calls are forwarded in line with the rules you set.
Is Doctoranytime free to join?
Its professional page says registration is free and that there is no commission per appointment. The price is not published on its professional pages, so ask Doctoranytime what fits your specialty.
How much does a small surgery pay for SmartestVoice?
A small practice can start on Starter at €75 a month excluding VAT, with 100 minutes and 3 lines, plus a one time €100 setup fee. You can try it for 14 days without a credit card.
Will SmartestVoice store patient files or take payments?
No. It is not a records system and it does not process payments. You are given the details of each call and appointments appear in your calendar.
How does SmartestVoice fit into a practice's day?
It picks up calls 24/7 and books visits into Google Calendar. Gmail, WhatsApp and Viber are connected, and WhatsApp and web chat run on the same assistant. The Pro plan gives the practice a personal booking page.
Check it against your own diary
Let no patient reach voicemail
Try SmartestVoice free for 14 days and keep Doctoranytime for the patients who find you online.